Free helpline guidance is now available every day, 24 hours. Learn more
HEALTHCARE HELPLINE

Need Health Guidance? We're Here to Help.

Talk to a trained care navigator who listens, understands your situation and helps you take the right next step: the right specialist, the right hospital, help with reports, insurance or care for a parent. Free, private and human.

Medical emergency? Call 112 now. For mental health crises, Tele MANAS is available on 14416.
HOW IT WORKS

From worry to a clear next step

  • Tell us what is happening

    Share your concern by phone, WhatsApp, video or the form. Our assistant helps organise the details so you do not repeat yourself.

  • A care navigator calls you

    Urgent requests are prioritised within minutes. A real person listens and asks the right questions.

  • We guide you to the right care

    The right type of specialist, a nearby hospital, an online consultation or a second opinion. When needed, we escalate to senior coordinators or medical experts.

  • We follow up

    We check in to make sure you got the care you needed.

Our navigators and assistant do not diagnose or prescribe. They help you navigate. Your doctor makes medical decisions with you.

Request a call back

Takes about two minutes. Fields marked * are required.

How urgent is this? *
A report or prescription, up to 8 MB.

Questions people ask

Is the helpline a replacement for my doctor?

No. Our care navigators help you understand options, find the right specialist and plan next steps. They do not diagnose or prescribe. For emergencies, call 112.

How quickly will someone call me back?

Urgent requests are prioritised within 15 to 60 minutes. Other requests are usually answered within a few hours, and always within 24 hours.

Which languages do you support?

Our team supports English and Hindi today, with more Indian languages being added. Choose your preferred language in the request form.

Is it free?

Yes. Helpline guidance is free. If you choose to book a consultation or service, the fee is shown before you confirm.

Health One Stop Assistant
Guidance and navigation, not a diagnosis
Hi! I can help you find the right kind of doctor, explain medical terms, prepare questions for an appointment or guide you around Health One Stop. How can I help today?

Not for emergencies. If you are in danger, call 112.